General notary services are provided at an agreed upon fee prior to booking via phone and email. The customer is not at liberty to accept the fee posted. There is no obligation to purchase services.

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ALB Notary requests at least 24 hours' notice upon canceling an appointment. If prior notice is not given you will be charged in full for the missed appointment. By agreeing to these terms and agreements it will be presented to your card provider in case of a chargeback. Payees also agree to pay all fees related to chargeback disputes.

 

Services will not be assigned or rendered unless prior arrangements have been made. This means that the notary will not be assigned to your appointment time unless you have paid for your request. If the notary does not arrive within 30 minutes of your scheduled appointment you may receive a negotiated discount prior to your services but you may not cancel your services.

 

If for any reason you, or the person signing the document, refuses to sign at the time the notary arrives/meets with you, no refund will be permitted. However, you may cancel your appointment with 24 hours' notice for a full refund.

 

Purchasers understand that an on-time appointment is allowed only 15 minutes grace before the appointment is considered canceled. This does include signers who refuse or are unable to sign within 15 minutes of the appointment start time. ALB Notary keeps a very strict schedule.

 

​​​ All signers and witnesses will need to present a valid and non-expired government-issued ID such as a US driver's license, passport, or state-issued ID.

 

This includes:

• DRIVER'S LICENSE OR NON-OPERATING IDENTIFICATION LICENSE Requirements: Unexpired Issued by: A state or territory of the United States.

• U.S. PASSPORT Requirements: Unexpired. Issued by: The United States Department of State

• ARMED FORCES IDENTIFICATION CARD Requirements: Unexpired Issued by: Any branch of the United States Armed Forces.

• OTHER GOVERNMENT ISSUED IDENTIFICATION CARDS Requirements: Unexpired; contains the customer’s photograph, signature and physical description including: height, weight, eye color, and hair color. Issued by: The United States government; a state or U.S. territory, or tribal government.

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Improper identification or forcing the notary to wait more than 15 minutes for identification will result in cancellation without refund.

 

Signer(s) understand the document(s) to be signed and must be willing and able to sign at the time of appointment. If the notary is not comfortable performing the notarial act because a signer is not willing or incoherent- no refund will be issued.  

 

Jail notaries must include a proper identification. If you do not have proper identification (other than the state ID card) you must arrange for the guard or sheriff to act as a credible witness prior to the notary. If a credible witness is not provided the notary will charge $1.00 per minute waiting. Please note that inmates may take a long time to be brought out for notarization. It is important to understand that our appointments are scheduled for 1 hour only for jail notaries. After 1 hour waiting a $1.00 per minute fee will be applied to the bill. Please make sure to bring cash or card with you to receive your notarized documents.

 

For general notarizations, ALB Notary does not go over the document with the signing party. We are not licensed attorneys and are not allowed to draft legal records and give advice on legal matters. Our purpose is to verify signer(s) with proper identification (directed by State level), signer(s) are willing and able to sign the document, and ensure the document has been dated, signed, and initialed accordingly. 

 

Regarding our remote online notarization services (RON) -- while many states adhere to similar standards, every state has its own specific requirements for online document notarizations. It is advisable to check with your receiving party as although RON is legal, it will always be at the discretion of the receiving party as to acceptance. If the notarization was executed correctly and at no fault of the notary, ALB Notary will not be responsible for rejected documents and no refund will be issued.

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By checking the box on our scheduling form and booking an appointment with us, you are agreeing to our Terms of Service and Privacy Policy.

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We look forward to serving you.